Give yourself a true competitive advantage,
not merely a quick fix
Our commitment to your success can be seen in the preparation phase. Only after taking the time to research and analyze your needs will we make a recommendation. If training is a part of the total answer, we can tailor one of our current classes to your specific needs, or help you build a complete package of your own.
Customized Training Packages
CEO Learning Systems specializes in providing cost-effective packages tailored to meet your needs. Whether as a one-day seminar or long-term program, we can design a solution just for you.
Whether it's football, politics, combat or selling, those professionals who succeed do so because of planning, thinking, acting and believing that they are the best of the best. They work like a pro. Participants learn skills that will set them apart from the competition, help them asses their current performance, and develop a plan to produce sales results.
Students learn how to get the most out of their time and territory by First finding hidden revenue opportunities with their current customers and Second adding to their customer list through a sound prospecting plan.
Participants learn that negotiation is truly the process used by two people to achieve a mutually acceptable solution that will have long term positive results for both parties.
Participants will discover and refine a new set of skills as well as change work habits through classroom learning and roll-playing. The first step to is introduce the and change the perspective of the sales professional from that of being a "pitchman" to one of "guiding customers to the solution that best meets their needs."
By understanding our clients' goals, the needs of their customers, and spending personal time with individual sales people, CEO Learning Systems is able to create customized action plans for success. The plans and methods are not meant to subjugate sales management. They are designed to work in concert with the direction of the managers.
By developing an awareness of what employees need during different stages of their development, leaders are better equipped to maximize the potential of their people. Whether their people are new to the organization, well-seasoned salespeople, or experienced executives, leaders will handle the needs of each differently.
The secret to great coaching is no secret at all. In this program lessons from the great coaches are brought together to help provide leaders with a roadmap for success. A roadmap that has taken teams all the way to the pinnacle of performance and the ultimate goal of a championship. All the vital areas are covered: practice, strategy, execution, and evaluation. Each plays an important role in getting your team ready to play - and to win - every day.
Participants come to understand valuable strengths in all personality types. Myers-Briggs will not only help participants to identify their own strengths, gifts and potential growth areas, but also help them to understand and appreciate how and why others differ from them. With this understanding, participants are better equipped to lead and interact with the many different personality types that make-up their organization.
Participants develop the leadership skills and management techniques needed to maximize the productivity of their reports. The practices taught in the class are ones that are rarely taught to new managers until long after they begin their management career.
The best time to win a customer back is before they leave. The decision to leave happens a long time before the actual separation. Winning Customers Back provides the tools necessary to help you win customers back and bring added sales revenue to your company, but also develop loyal relationships that prevent customer defections. The results are worth Millions in added revenue and decreased sales origination costs.
Participants learn the fundamental guidelines for creating the kind of experience that keeps customers coming back for more. They also learn how to overcome the biggest factors for customers leaving their vendors:- 15% leave because of quality problems- 15% scoot because of price- 70% of lost customers hit the road not because of price or quality issues but because they didn't like the human side of doing business with the prior provider.
By drawing on their own experiences as a customer and what they expect from their vendors, participants are able to envision the perfect service outcomes. From that perspective, students learn about the basic building blocks of service that have made companies like Southwest Airlines, Disney, and FedEx the gold standard in customer service… and retention.
After learning professionalism guidelines, seeing them in action and rehearsing them in simulations, participants will have the ability to contribute to a more professional work environment and to further set themselves apart from their competition.
After learning business etiquette guidelines, seeing them in action and rehearsing them in simulations, participants will have the ability to contribute to a more professional work environment and to further set themselves apart from their competition.
Customers are overwhelmed by the number of e-mails, letters, and brochures they receive in a day. Students learn to craft messages that cut through the clutter and can catch a customer's attention.
Participants learn how to develop and present a clear message that will influence audiences to take action. By practicing these skills, students develop the confidence and competence needed to handle diverse situations.
"Catch the energy and release the potential!" Improve customer relations and enhance team dynamics by implementing the 4 easy steps of the FISH philosophy: playing and having fun, being in the moment, making someone's day and choosing your attitude every moment of everyday.
Using a sports team analogy and approach, members will learn the five basic phases in developing a team and performing as a team: Create and Focus on a Game Plan, Player Development, Roles, Execute at Game Time, and Post-Game Processing.
Using principals developed by the Franklin/Covey company, students will learn the keys to designing a life they want to live. The power of these principals will have an effect on both their professional and personal lives.
Students learn key principals that will help them to recognize the stressful situations in their lives and control those situations so they become power rather than pain.
Participants learn listening skills and how to develop a clear message that will communicate their value to an organization. By practicing these skills, students develop the confidence and competence needed to handle diverse situations.
Participants learn to focus on the needs of the hiring manager and develop a resume around those needs. As well, participants learn how to network by using their resume as a conversation starter, not just an inanimate piece of paper.
